Dear Players,
To better assist you in enjoying the game experience, we kindly provide the following guidelines. Please review them carefully at your convenience:
1.For Game-Related Inquiries:
When encountering issues, please email your login account details and a description of the problem to cs@bibbuyer.com. Except in exceptional circumstances, we will respond within 7 business days.
2.Account/Password Recovery:
①If you need to recover your account or password, please include the following in your request:
-Platform used (Android/Apple).
-Screenshots of recharge/purchase orders (Apple users must provide at least two order screenshots).
-Facebook UID/login account.
-If resetting a password, include your desired new password.

②For accounts without recharge records:
Provide as much account-related information as possible, such as:
-Account/password (if partially remembered).
-Mercenary Corps name.
-Character names and classes.
-Castle name.
-Reputation status.
(The more details provided, the higher the likelihood of successful recovery.)
3.Updated Announcements:
Follow our Facebook account for official announcements prior to each update.
Thank you for your cooperation.

尊敬的各位玩家：
為協助您獲得更加順暢的遊戲體驗，我們提供以下重要指引，懇請您撥冗詳閱：
1.遊戲問題回報
若您於遊戲中遇到任何問題，請將您的 登入帳號 及 問題描述 發送至客服信箱：cs@bibbuyer.com。除特殊情況外，我們將於 7個工作日內 回覆處理進度。
2.帳號/密碼恢復申請
①申請時請務必提供以下資料：
-遊戲使用平臺（Android/Apple）
-儲值訂單截圖（若為Apple用戶，需提供 至少兩筆訂單截圖）
-Facebook UID / 登入帳號
-若需重置密碼，請一併註明 欲設定的新密碼
②若無儲值紀錄之帳號：
請盡可能提供與帳號相關之詳細資訊，例如：
-帳號/密碼（若仍可部分回憶）
-傭兵團名稱
-持有角色之姓名與職業
-城堡名稱
-聲望等級
（提供之資訊越詳盡，成功率越高）
3.獲取最新資訊
敬請關注我們的 Facebook官方帳號，所有版本更新內容將提前於該平臺發布公告。
感謝您的支持。